System

The System Map

The appliance architecture: managed conversation, artifact, workflow, quality, human review, ledgers, memory, and recovery.

Coordinated service plan with notes, records, and staged next steps
The framework turns scattered work into a reviewable operating loop.

The Spine

Every feature attaches to one operating spine.

Managed conversation Work matter Artifact Value ladder Workflow DAG Quality and HITL Approved deliverable Ledgers Graph memory Recovery

Core Runtime

ConversationOne relationship thread.

Messages, files, summaries, callbacks, handoffs, jobs, approvals, and follow-ups stay connected.

Work MatterThe case or opportunity.

The estate, consulting lead, customer project, item batch, property plan, or proposal path.

ArtifactThe visible work product.

Briefings, plans, proposals, packets, reports, workspaces, and approved deliverables.

WorkflowDurable async work.

Steps, dependencies, retries, progress, waiting states, notifications, and recovery.

PolicyPermission and boundary.

Who can see, request, approve, send, spend, hand off, or change something.

LLM GatewayThe model boundary.

Privacy, prompt packets, provider choice, structured output, cost, logs, and eval hooks.

LedgerThe business memory.

Credits, model cost, work created, value signal, sponsorship, attribution, review, and recovery.

Graph MemoryThe compressed relationship.

People, files, items, properties, providers, events, decisions, and follow-ups.

The Golden Artifact Loop

1Intake

Start from a site, QR code, referral, uploaded file, or human note.

2First artifact

Create a briefing or plan that is useful before a large sale.

3Next action

Recommend a credit-funded, sponsored, human, or professional step.

4Approved work

Quality review, human review, final promise, and record trail.

Why This Architecture Matters

Raw model output is cheap. Reliable business work is not.

The value is in the harness: the state, contracts, workflow, quality gates, review rules, ledgers, memory, and interface that let people trust what happened.